Groopman uses real case studies to demonstrate the many ways doctors good intentions can go wrong. In the initial chapters, he also offers suggestions to lay people about how to ask questions that can direct doctors to different ways of thinking. Towards the end of the book, however, he seems to be focusing more specifically on doctors themselves, and the advice for the patient is omitted. I found the book to be interesting and informative, with some good suggestions to take to my next doctor's appointment.
Source: BookBrowse First Impressions program